So if something is defective, you replace it for free? Dustin McAdams March 26, 2016 22:09 Follow Absolutely! Related articles What if my dog doesn't like particular treats? How exactly does the 100% satisfaction guarantee work? What if my dog LITERALLY DESTROYS EVERYTHING? There is some catch, right? Like making me pay shipping to return... How do I make changes to my account or my subscription? Comments 0 comments Please sign in to leave a comment.