There is some catch, right? Like making me pay shipping to return... Dustin McAdams August 27, 2018 02:33 Updated Follow Nope. No catch at all. We want to delight you and be your long-term partner in doggyhood. Related articles How exactly does the 100% satisfaction guarantee work? What if my dog doesn't like particular treats? What loyalty rewards benefits do I get? How do I make changes to my account or my subscription? So if something is defective, you replace it for free? Comments 0 comments Please sign in to leave a comment.