There is some catch, right? Like making me pay shipping to return... Dustin McAdams August 27, 2018 02:33 Updated Follow Nope. No catch at all. We want to delight you and be your long-term partner in doggyhood. Related articles What if my dog doesn't like particular treats? How exactly does the 100% satisfaction guarantee work? So if something is defective, you replace it for free? When will I receive my box? If I love a product in my box, can I order more through the PupShop? Comments 0 comments Please sign in to leave a comment.